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DO NOT BUY ELECTROLUX/FRIGIDAIRE OR SHOP AT RECKER & BOERGER. Neither company backs up their products or helps out their customers when you get a bad product. In Fall of 2015 we bought an Electrolux Dishwasher from Recker and Boerger. We were told that buying this more...
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1.0
I didn't like
  • Staff
#1099984
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This is my first ever negative review for a commercial. My rating is based on the following: 1) poor products (The efficiency of their heating and cooling system is no better than my more than 20-years-old system); 2) technician lacking knowledge about up-to-date...
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#1085316
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Recker and Boerger - It has been a nightmare
They say one thing and do another and don't take responsibility for what they have done wrong. They try to use what is wrong in our lives to put the responsibility for their mistakes on us. I own my mistakes, but I will not own theirs as well. We are coming off over...
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roni1962
roni1962

This happened in the Tri-County store but I just noticed this review put it in Erlanger. I tried to change it but couldn't figure out how.

1.7
I didn't like
  • Most of it
#938365
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HOrrible experience! I purchased a new dryer. I was not told a delivery time until the evening before, and then only given a 3 hour window. My dryer arrived, was hooked up but was really loud. It also didn't dry right. So they were to bring new one the following week....
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#898552
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I had R&B install a brand new Goodman heating/central air unit about two years ago. Three days ago it stopped working. The tech they sent out yesterday "fixed" it and it worked for all of two hours. Now there is no heat in my house and the temp is 55F. It's...
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Anonymous
Anonymous

Same here... Goodman AC unit runs all day and won't cool even to 76 and it's only a 2600 sq. ft. ranch...bad customer service and they don't return calls!

Anonymous
Anonymous

Since the site won't allow me to mark this as resolved, I have to do it in a comment. They came out and so far, it is working. It was the condensation pump had gone bad and ...

#744917
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Purchased a new, replacement A/C unit from Recker and Boerger - Beechmont store in 2007 with 10 year warranty (5 years parts & labor) - Armstrong unit. The coil unit on outside went bad this summer (2013) and it took them almost 4 weeks to repair it. The service...
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#434885
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I PURCHASED A GE DRYER FROM RECKER AND BOERGER IN 09, LAST WEEK THE DRYER STARTED MAKING A NOISE AND SOUNDED LIKE SAND PAPER WAS INSIDE THE DRYER. IF YOU LOOK INSIDE THE DRYER, THE FRONT OF THE DRYER HAS STEEL EXSPOSED, IT LOOKS LIKE THE STEEL PART THE GOES AROUND AS...
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Anonymous
Just thinking

Shouldn\'t the dryer be garunteed by the manufacuter of the product - not the retailer? didn\'t they just sell it, not build it?

#306973
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Recker & Boerger, through their delivery people, damaged my 2 1/2 year old hardwood floor, baseboard, and dryer exhaust while delivering appliances to my home. I got tired of waiting for them to show up and look the damage they had caused so I repaired the baseboard...
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#303742
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Recker and Boerger - Terrible. Wish I woulda known how they are

Recker and Boerger
#1094251
1.5
Details
NEVER USE THEM. EVEN IF IT COST YOU A GRAND MORE SOMEONE ELSE. ITS BEEN OVER AYEAR AND CEREAL AIR AND FURNACE STILL ISN'T RIGHT. ELECTRIC BILL HAS DOUBLED BECAUSE THEY DIDN'T EVEN HAVE THE HEAT PUMP hooked Hooked UP
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